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If a CMS case is broken or the documents are too large to be submitted via Digital Submission then the Manual Create button may need to be used to create a CMS case. The processes are slightly different depending on the CMS platform that you are using.
Contact a TL, Referral Point or Business Lead for advice before creating a new case.
Creating a case in LR/DW CMS
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Creating a case in FR CMS
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The information on this page relates to the LRS LR CMS For guidance relating to the original CMS platform, see CMS Quick Reference. |