Potential Scenarios
Searchable field | Mandatory field | Scenario | Refer to referral point | Referral officers / Intake officers action |
Buyer Surname / Company name | Y | Name does not match | Y | REJECT* |
Buyer Surname / Company name | Y | Name is misspelt | N | MATCH |
Buyer Forename | N | Name does not match | Y | REJECT* |
Buyer Forename | N | Name is misspelt | N | MATCH |
Seller Surname / Company name | Y | Name does not match | Y | REJECT* |
Seller Forename | N | Name is misspelt | N | MATCH |
Title Number | N | Wrong County | N | MATCH |
Title Number | N | Wrong Number | N | MATCH |
Title Number | N | Title Number field blank | N | MATCH |
Address | Y | Address does not match | Y | REJECT* |
Address | Y | Address is misspelled | N | MATCH |
Address | Y | Part of address does not match | Y | MATCH or REJECT (dependant on what part does not match. e.g. House Number, Street name or Town) |
Address | Y | Part of Address is misspelled | N | MATCH |
Post Code | N | does not match | N | MATCH |
Post Code | N | Part of post code does not match | N | MATCH |
Non searchable field | Mandatory field | Scenario | Refer to referral point | Referral officers / Intake officers action |
Effective date | Y | Does not match application or deed | N | MATCH |