Case association in CMS creates a link between related cases. The LRS applications will be settled together but each CMS case will need to be completed separately. Sometimes it may be more appropriate to group cases so that there is only one CMS case to complete. Follow this link to find out more about grouping.
This page describes how to add a case association and how to remove case associations.
In CMS, users can associate a case to another case when they are required to be settled together.
Sometimes you may need to remove case associations (e.g. if they have been linked incorrectly).
The information on this page relates to the LR CMS For guidance relating to the original CMS platform, see CMS Quick Reference. |