Damaged Cards

Owned by Brody Smith (Unlicensed)
Last updated: Jun 19, 2015

If a Card is damaged, the Cardholder should contact the Card Controller who will arrange with Royal Bank of Scotland Customer Services for a new card to be issued, usually within 3-7 working days from the time of the request. In such circumstances the damaged card should be cut in half and returned to the Card Controller at the address shown in Contact details for the Card Controller.