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If the Cardholder is unable to reach a satisfactory resolution with the supplier, then JP Morgan should Royal Bank of Scotland should be asked to intervene. The JP Morgan Customer Royal Bank of Scotland Customer Services centre inBournemouth, is available at the following times, except Bank Holidays:
The Customer Services Centre can be contacted by dialling 01202 328 153..........
In certain circumstances, JP Morgan may Royal Bank of Scotland may require written confirmation before they will intervene in a dispute. Where this is necessary, the Cardholder will write to Customer Services at the address below with full details of the query, together with a copy of any relevant correspondence and supporting documentation.
JP Morgan Europe Commercial Card
PO Box6652
1 Chaseside
Bournemouth
BH1 9GZ
To be updated
Please advise the Card Controller & JP Morgan Royal Bank of Scotland if you experience difficulties with disputed/queried transactions or suppliers.