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The Customer Services Centre can be contacted by dialling ..........0870 909 3702
In certain circumstances, Royal Bank of Scotland may require written confirmation before they will intervene in a dispute. Where this is necessary, the Cardholder will write to Customer Services at the address below with full details of the query, together with a copy of any relevant correspondence and supporting documentation.
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Commercial & Private Banking
1st Floor
280 Bishopsgate
London EC2M 4RB
Please advise the Card Controller & Royal Bank of Scotland if you experience difficulties with disputed/queried transactions or suppliers.