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Plans case details
All cases will now have LR Case IDs not REG IDs.
Each LR case will have an associated INT case which is where the intake process will have been undertaken. If you need to check any details from a referral at Intake stage then you will need to open the INT case to view those case notes.
On all Plans screens the following information will be listed in a box on screen:
LRS application number(s)
Title number(s)
APF type
Draft plan number(s)
- If there are multiple draft plans (COFs) for these subjects then all of them should be shown on screen.
Plans report number(s)
If the agent has entered multiple Plans Report Numbers then all of them should be shown on screen.
Research area(s)
- If there are multiple Research areas for these subjects then all of them should be shown on screen.
Property address
Registration date
A separate box will be displayed on screen for each APF.
This page has been split into 2 different sections showing the process first for DCU cases and then for non-DCU cases. Follow the appropriate process below.
DCU case process
If the agent has entered a Plans Report Number then the case will be routed to the DCU workbasket.
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If you are working from the DCU workbasket, then when you click Next Assignment the case will be at the Plans Approval screen. Screen 1 PLANS APPROVALThere are 2 questions to be answered on this screen.
Screen 2 REVIEW PLANS APPROVALThis screen will show you details of the options that you selected on the Plans Approval screen.
Screen 3 SET LEGAL CHARACTERISTICSThis screen allows you to set the case "characteristics" so that the case is routed correctly to the Legal stage. These may be different to the Plans settings. The Complexity is the CMS destination workbasket and the Category is the LRS category of the application.
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Non-DCU case process
If the agent has NOT entered a Plans Report Number or if a COF is not identified by the system then the case will be automatically routed to Plans Ident workbasket. Other cases will also be routed from DCU to Plans Ident if the existing COF is not usable.
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If you are working from the Plans Ident workbasket, then when you click Next Assignment the case will be at the Manual ldent screen. Screen 1 PLANS STAGE - MANUAL IDENTOn this screen you are shown details of the case - Title number and LRS application number, property address and LRS registration date. There are 2 questions on this screen - 'All Subjects are in research area(s)' and 'I can complete the red hatch'.
Screen 2 REVIEW MANUAL IDENTThis screen will show you details of the options you selected on the Manual Ident screen.
Screen 3 PLANS CHARACTERISTICSThis screen allows you to set the case "characteristics" so that the case is routed correctly to the next stage. The Complexity is the CMS destination workbasket and the Category is the LRS category of the application.
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If you are working from the Standard Plans workbasket, then when you click Next Assignment the case will be at the Map the subjects screen. (Cases from Plans Advanced and Plans Authority workbaskets will work similarly depending on your active directory permissions). Screen 1 MAP THE SUBJECTSOn this screen you are shown the details of the case - LRS application number, Title number, the COF ID and Plans report numbers (if applicable), the research area (if applicable), the property address and the date of registration. There are 2 questions on this screen - 'All Subjects are in research area(s)' and 'I will complete the map'.
Screen 2 REVIEW MAP THE SUBJECTSThis screen will show you details of the options you selected on the Map the Subjects screen.
Screen 3 SET LEGAL CHARACTERISTICSThis screen allows you to set the case "characteristics" so that the case is routed correctly to the Legal stage. These may be different to the Plans settings. The Complexity is the CMS destination workbasket and the Category is the LRS category of the application.
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Video Walkthroughs
Manual Ident process
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Non DCU (Plans Standard) process
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DCU process
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