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If an LRS application has been created in error, the application must be cancelled.

  • Delete all information on the Application Workdesk - deeds, applicants/granters, email addresses etc.
  • If UID numbers have been created, send an email to Finance Direct Debits notifying them that the UID should be cancelled since it was created in error.
  • Click Apply, then Confirm.
  • Take a note of the application number before releasing to Intake Cancel.
  • Release the application to Intake Cancel.
  • Take on the application at Intake Cancel.
    • In the open workdesk, type 'application created in error' in the additional information field.
    • If there are Move Notes then leave these untouched.
    • Delete any Deed line information.
    • Delete all information in the A section and click Apply.
    • Change category to Cl.
  • Click Cancel.
    • The application should disappear and has now been cancelled.


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Registers of Scotland (RoS) seeks to ensure that the information published in the 2012 Act Registration Manual is up to date and accurate but it may be amended from time to time.
The Manual is an internal document intended for RoS staff only. The information in the Manual does not constitute legal or professional advice and RoS cannot accept any liability for actions arising from its use.
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