Add a Supporting Document to the CMS

There may be occasions when you want to add a document to a CMS case. This might be for reference, or to archive the document.

Process

1. Save the document you wish to add as a PDF. 

2. Under Documents click Attach New

3. Choose File from device

4. Drag and drop the file or select the file

5. Click Attach

6. Your document will now show as a supporting document.