There may be occasions where you are required change the LRS details associated with a CMS case. This may be required where an application has been incorrectly created on LRS and has to be amended or cancelled and recreated on LRS. For example, where an application has been created in the wrong county and has to be cancelled an recreated in the correct county on LRS. To request cancellation and re-creation of the application/s please use form FR-CMS01 which is available on the LRS Application Workdesk.
Provided you do not have to add any additional live deeds or application forms, there is no need to reject or internally close the case on CMS.
Amend the application and title numbers in the CMS case as soon as you can, so that a search of the CMS by application or title number will lead the user to the appropriate CMS case. Always amend the application and title numbers on the CMS case before sending the case to archive on CMS. By doing this, all documents archived under the CMS case will show as archived under the correct application and title numbers.
Process:
- In LRS details box click ‘
amend’ - Click ‘
clear application’ - Type in the new application number from LRS and click ‘
get application details’ - Click
‘Done’ - Click ‘
Save’