How to Use the Mastercard Government Procurement Card

Cards will be issued automatically through the Card Controller a few weeks before the expiry date of the current Card.  The new Card should be kept in a safe place and not be used until the first day of the Valid from month printed on the card.

Cardholders are required to return expired cards to the Card Controller.  The expired Card must be handed to their Card Officer who will return it to the Card Controller for destruction as soon as the new one becomes valid.

If a replacement Card does not arrive by the time the current Card expires, Cardholders should contact the Card Controller at the address shown in Contact details for the Card Controller, or alternatively they can contact Royal Bank of Scotland direct.

In light of current Covid restrictions we are currently unable to receive the cards directly into the office and dispatch them to the individual Cardholders. It is likely that the cards will be sent to individuals home addresses and then they will be responsible for safely disposing of their old cards. The Card Controller will contact each user to ask for email confirmation of receipt of the new card as well as the card details for our master records.